📦 At EU Fire, our main goal is always to hold stock of the products you need, when you need them. But on the occasions where we have to place items on back-order with manufacturers, we want to make the process as smooth and transparent as possible.
🚀 That’s why, from 1st October 2025, we’re launching our new Back Order Tracker Reports.
With these reports, you’ll have clear, up-to-date visibility on all your back-orders, helping you plan with confidence.
What you can expect:
A summary of all your current back-orders.
Delivery status and ETA for each product.
Automatic updates whenever new information becomes available.
A direct courier tracking link once your order has been despatched.
By providing our customers with proactive, transparent updates, we aim to save you valuable time, reduce the need for chasing queries, and give you greater confidence in your supply chain.